SMART SERVICE DESK ITSM
The SMART Service Desk ITSM solution, headquartered in Dallas, Texas, offers a robust, flexible platform tailored to manage the entire IT service lifecycle. It supports various deployment options, including on-premise and cloud subscriptions, and adheres to ITIL best practices, ensuring effective service management while accommodating multiple languages for global accessibility.
Top SMART SERVICE DESK ITSM Alternatives
Freshdesk
Freshdesk empowers businesses to deliver outstanding customer service by centralizing communications across email, phone, chat, and social media.
UseResponse
This customer support platform excels with its diverse array of features designed for businesses of all sizes.
osTicket
osTicket is a user-friendly customer support platform that empowers businesses to enhance their service offerings.
Agiloft
Provides IT service management software that allows you to adapt to your business needs more quickly by simplifying complex systems.
DoneDone
Workflow management becomes effortless with DoneDone, which streamlines bug tracking, task management, customer support, and hiring processes.
AloTech
A cutting-edge cloud call center system enables sales and support teams to manage customer communications seamlessly from any channel.
AzureDesk
It accommodates unlimited email addresses and integrates seamlessly with apps like JIRA and Slack...
GoTo Resolve
It enables proactive device management, automated issue detection, and seamless integration with existing tools...
Reamaze
It features embeddable snippets, multi-brand support, unlimited support emails, team presence, social media integration, reporting...
UserEcho
By organizing content effectively, it empowers users to resolve common queries independently, reducing ticket volume...
Pylon
It features AI-driven article drafting, workflow automation with Triggers, and robust account management tools, ensuring...
Cireson Analyst Portal
Utilizing advanced HTML 5 technology, it allows users to efficiently handle incidents, service requests, change...
SherpaDesk
It simplifies ticketing, invoicing, project management, and time tracking into a single platform...
SeamlessDesk Help Desk
Users benefit from a robust suite of features designed to streamline ticket management, enhance communication...
Groove
Its user-friendly shared inbox streamlines team collaboration, allowing for efficient organization and prioritization of requests...
Top SMART SERVICE DESK ITSM Alternatives
- Freshdesk
- UseResponse
- osTicket
- Agiloft
- DoneDone
- AloTech
- AzureDesk
- GoTo Resolve
- Reamaze
- UserEcho
- Pylon
- Cireson Analyst Portal
- SherpaDesk
- SeamlessDesk Help Desk
- Groove
