HoduCC
HoduCC is an advanced contact center software that streamlines communication across multiple channels, enhancing customer engagement. It features intelligent call routing, robust automation tools, and seamless integration with CRMs like Salesforce and Zendesk. With capabilities like a WhatsApp bot and voice transcription, it empowers agents to deliver personalized support efficiently.
Top HoduCC Alternatives
PARTH
PARTH is a cutting-edge call center software that harnesses advanced artificial intelligence for enhanced customer interactions.
TelebuHub
TelebuHub is a versatile cloud call center software designed to streamline inbound, outbound, and blended communication.
Ameyo
Ameyo Customer Experience Platform empowers organizations to enhance customer interactions through a powerful cloud-based call center solution.
Contaque
Contaque revolutionizes customer engagement with its advanced communication solutions tailored for modern enterprises.
CloudAgent
Ozonetel's CloudAgent is a cloud-native call center software designed to enhance contact center operations for businesses of all sizes.
Call Center Dialer
This call center dialer provides robust solutions for inbound, outbound, and blended call centers.
Freshcaller
With phone numbers across 90+ countries, it enables quick setup without the need for physical...
Infosys Cortex
It empowers agents with real-time insights and continuous coaching, enhancing their decision-making capabilities...
KingAsterisk Call Center Dialer
It features advanced call routing, real-time analytics, and AI-driven automation...
OmniTouch Contact Center
It features automatic call distribution, advanced supervision tools, and real-time reporting capabilities, ensuring optimal customer...
VoIPTech
Their expert-led webinars and events foster industry connections, while insightful blogs cover essential topics like...
Ameyo Emerge
With PCI DSS compliance and ISO certifications, it ensures top-tier information security...
Voice Clearity
With tools to track marketing ROI and facilitate instant call-backs, it empowers organizations to manage...
Ameyo Engage
With PCI DSS compliance and ISO certifications, it ensures data security while offering advanced telephony...
VAANI
By seamlessly integrating multiple communication channels—telephone, voicebot, social media, email, and IVR—it empowers businesses to...
Top HoduCC Features
- Omnichannel support
- Predictive dialer
- Call routing based on skills
- Auto-dialer functionality
- In-built web phone
- 24/7 AI Chatbot support
- WhatsApp Bot for inquiries
- SMS broadcasting capabilities
- Interactive Voice Response surveys
- Call recording feature
- Advanced speech recognition
- Agent performance ranking
- Custom SMS integration
- Cloud or on-premise deployment
- Customer relationship management integration
- Real-time customer interaction monitoring
- Multi-tenant architecture support
- Comprehensive reporting dashboard
- Ticketing system for requests
- Seamless integration with social media.
Top HoduCC Alternatives
- PARTH
- TelebuHub
- Ameyo
- Contaque
- CloudAgent
- Call Center Dialer
- Freshcaller
- Infosys Cortex
- KingAsterisk Call Center Dialer
- OmniTouch Contact Center
- VoIPTech
- Ameyo Emerge
- Voice Clearity
- Ameyo Engage
- VAANI
