TelebuHub
TelebuHub is a versatile cloud call center software designed to streamline inbound, outbound, and blended communication. It features customizable IVR flows, various dialing options, and an integrated CRM. With real-time analytics, agent scorecards, and missed call services, it enhances customer engagement while simplifying management processes for businesses of all sizes.
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Top TelebuHub Features
- Single-window interface
- Multi-channel communication
- Customizable IVR workflows
- Real-time call monitoring
- Integrated CRM system
- Automated ticket management
- Agent performance scorecards
- Predictive dialer capabilities
- Missed call verification service
- 24/7 virtual receptionist
- Pre-recorded voice broadcasting
- Blended call center management
- Easy cloud or on-premises deployment
- Historical reporting and analytics
- Instant messaging integration
- Bot-based chat support
- Multi-language support
- User-friendly dashboard
- Scalable system architecture
- Quick setup and configuration
