Incident IQ
Transforming the operational landscape of K-12 education, this service management platform streamlines workflows across school districts. With features like asset management, ticketing, resource tracking, and HR service delivery, it unifies support operations into a single, efficient system, enhancing both teaching and administrative functions for educators and staff alike.
Top Incident IQ Alternatives
Cherwell ITSM
Cherwell ITSM, now integrated within Ivanti’s suite, provides organizations with a no-code platform for automating service management across various business units.
ServiceNow Customer Service Management
Elevating customer service beyond simple engagement, this solution connects customer service with other teams to ensure swift issue resolution.
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a comprehensive service management solution that integrates IT service management, asset management, and enterprise service capabilities.
SunView ChangeGear
ChangeGear streamlines IT management through a suite of customizable modules tailored to enhance organizational efficiency.
Vivantio Pro
Vivantio Pro empowers organizations to enhance their service operations across diverse departments, including IT, HR, and customer service.
Splashtop On-Demand Support
Splashtop On-Demand Support is a powerful service desk software designed for individuals and small teams to access work computers from anywhere.
Ivanti Service Manager
With automation capabilities, no-code workflows, and AI-driven tools, it transforms service delivery, reduces manual processes...
BMC Helix ITSM
Its user-friendly interface facilitates omni-channel support, empowering agents and users alike...
SolarWinds Web Help Desk
It features ticketing management, IT asset discovery, help desk, knowledge management, change management, change approval...
Spiceworks Help Desk
With no server setup or maintenance needed, it streamlines user experience and enables teams to...
Clarity SM
By integrating seamlessly with Clarity PPM, it empowers organizations to manage service requests, incidents, and...
SolarWinds Service Desk
Its customizable platform fosters collaboration through an in-app 'whiteboard', empowering teams to manage hardware, software...
iSupport Software
It automates processes such as incident tracking, knowledge base management, and asset scanning...
SP Employee Self-Service
It consolidates essential tools and resources, allowing employees to easily access information, submit HR requests...
Top Incident IQ Features
- K-12 focused service management
- Unified platform integration
- iiQ Assets for technology management
- Streamlined help ticketing system
- Inventory management for educational materials
- Facilities management tailored for schools
- Event booking and room reservations
- K-12 specific HR service delivery
- Mobile app for iOS and Android
- Customizable apps and integrations
- Automated ticket assignment workflows
- Comprehensive analytics dashboard
- Turnkey support workflows
- Instructional guides and best practices
- Community hub for districts
- Video walkthroughs for training
- Multi-step workflow automation
- Email notification management
- Direct support for learning applications
- Seamless onboarding and offboarding processes.
Top Incident IQ Alternatives
- Cherwell ITSM
- ServiceNow Customer Service Management
- ManageEngine ServiceDesk Plus
- SunView ChangeGear
- Vivantio Pro
- Splashtop On-Demand Support
- Ivanti Service Manager
- askSpoke
- BMC Helix ITSM
- SolarWinds Web Help Desk
- Spiceworks Help Desk
- Clarity SM
- SolarWinds Service Desk
- iSupport Software
- SP Employee Self-Service
