Spiceworks Help Desk

Spiceworks Help Desk

Trusted by over 280,000 companies, this free Cloud Help Desk solution simplifies support task management by allowing users to track and prioritize requests effortlessly. With no server setup or maintenance needed, it streamlines user experience and enables teams to focus on resolving issues while providing insightful reports on completed tasks.

Top Spiceworks Help Desk Alternatives

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BMC Helix ITSM

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SP Employee Self-Service

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Ivanti Service Manager

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Hubcase

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Vivantio Pro

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Point of Business

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ManageEngine ServiceDesk Plus

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Vorex

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Cherwell ITSM

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IT Service Management

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Incident IQ

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Matrix42 Service Management

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ServiceNow Customer Service Management

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ManageEngine ServiceDesk Plus MSP

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Top Spiceworks Help Desk Features

  • Free support from community experts
  • Easy setup without servers
  • Unlimited ticket creation
  • Advanced reporting capabilities
  • Cloud-based solution
  • Paperless ticket management
  • Priority tracking for requests
  • No maintenance required
  • Centralized project management
  • Real-time user request tracking
  • Comprehensive task quantification
  • Backup and maintenance handled
  • User-friendly interface
  • Connects to IT community
  • Scalable for any organization
  • Free to use
  • Instant access to insights
  • Simplified IT management
  • Remote troubleshooting capabilities
  • Integration with existing workflows