Cingo
Cingo transforms customer support by integrating messaging, voice, and video directly into mobile apps. Customers can quickly describe issues, share photos, or turn on video for clarity, while experts review requests beforehand. Every interaction is geotagged, enhancing service efficiency and ensuring seamless communication without leaving the app.
Top Cingo Alternatives
AccessAble Help Desk Pro
AccessAble Help Desk Pro is a versatile customer service solution tailored for organizations such as churches, schools, and real estate agencies.
E Helpdesk Support
E Helpdesk Support provides essential assistance for users facing technical difficulties, ensuring quick resolutions and enhanced productivity.
Parature
Parature is Microsoft’s customer service software that helps your business to create an amazing customer experience.
GetHelp
GetHelp streamlines help desk operations for K-12 education by integrating asset management directly into ticket resolution workflows.
GS HelpDesk
GS HelpDesk is an IT Help Desk application designed for Lotus Notes/Domino users, launched in 1997.
Dock 365 - Help Desk
By centralizing contract management, businesses can enhance procurement processes and strengthen vendor relationships...
iService
With over 20 years of experience, it efficiently manages customer inquiries through advanced ticketing, secure...
NV Desk
With intuitive features, it streamlines ticket management and supports real-time collaboration...
Layton ServiceDesk
Its extensive features, including ITIL Problem and Change management, allow organizations to customize their support...
Intelligent Service Management
Utilizing Luma AI, organizations gain real-time insights that enhance efficiency, enabling data-driven decision-making...
SalesRep
Their tools enable businesses to foster personal relationships with website visitors through real-time interaction, file...
CXMEngine
With AI-powered knowledge delivery and pre-built CRM integrations, it empowers businesses to improve customer retention...
Waterfield Customer Experience Platform
Offering tools like faqGPT, routeGPT, and taskGPT, it supports teams with flexible solutions, workforce optimization...
ChannelReply
Users can access a robust knowledge base, training videos, and email settings tutorials, equipping them...
Top Cingo Features
- Customer-facing web app
- Cingo API integration
- Mobile app SDK
- Geotagged messaging
- High-definition audio calls
- Video support for troubleshooting
- Efficient problem description
- Appointment scheduling with experts
- Pre-conversation issue analysis
- Offline messaging capability
- Instant file/photo attachment
- Call transcription and logging
- Transition between chat and video
- Elimination of telephony charges
- Performance analytics for experts
- Customer sentiment review
- Real-time engagement via messaging
- Support for limited data users
- Seamless mobile to desktop transitions
- Expert dispatch service coordination.
Top Cingo Alternatives
- AccessAble Help Desk Pro
- E Helpdesk Support
- Parature
- GetHelp
- Desk.com
- GS HelpDesk
- Dock 365 - Help Desk
- iService
- NV Desk
- Layton ServiceDesk
- Intelligent Service Management
- SalesRep
- CXMEngine
- Waterfield Customer Experience Platform
- ChannelReply
