ServiceNow
Provides IT service management software that allows you to centralize your IT processes and infrastructures into a single platform. It features problem management, cost management, event management, incident management, project portfolio management, vendor performance management, and more. The software can be applied in various industries, including financial, healthcare, higher education, and managed service providers.
Top ServiceNow Alternatives
- Jira Service Desk
- Freshservice
- Autotask
- Apptio
- Cherwell
- EasyVista
- LANDESK
- ServiceDesk Plus
- Agiloft
- iSupport
- UpGuard
- InvGate
- Kaseya VSA
- Axios Systems
- SolarWinds Web Help Desk
Top ServiceNow Alternatives and Overview
Jira Service Desk
Provides IT help desk and ticketing software that allows you to automate, prioritize, and solve requests faster.
Freshservice
Provides simple and efficient ITIL-aligned service desk software that allows you to improve efficiency and productivity of your IT agents.
Autotask
Provides a complete IT business management solution that allows you to optimize your IT service operation.
Apptio
Apptio is an IT budget management platform designed to help companies cut costs and save money on app development and operations.
Cherwell
Provides IT service management software that allows you to turbocharge your service desk.
EasyVista
Provides IT service management software that allows you to deliver IT consumerization and give the best user experience.
LANDESK
It features asset management, data analytics, security management, mobility management, secure mobile email, service management...
ServiceDesk Plus
It features PO and contract management, CMDB, service catalog, IT project management, change management, reports...
Agiloft
It features change management, workflow management, contract management, asset management, customer service and support, and...
iSupport
It features associated work items, opportunity management functionality, email processing, customizable status levels, rules engine...
UpGuard
Through the cloud platform, companies can easily secure their high-risk operations, continuously revamp their digital...
InvGate
It features ticketing, analytics, workflows, knowledge base, SLA, approval management, time tracking, customer feedback, multi-department...
Kaseya VSA
It features patch management, discovery and audit, backup and recovery, remote management, analytics and reporting...
Axios Systems
It features IT service management, service catalog, end user self-service, IT asset management, multichannel support...
SolarWinds Web Help Desk
It features ticketing management, IT asset discovery, help desk, knowledge management, change management, change approval...
ServiceNow Review and Overview
Technology keeps taking a giant leap now and then in the 21st century. With the advancement in Artificial Intelligence, it would be unwise if the technology is not embedded in the daily office workflows. It would reduce stress at work. This integration can prove to be fruitful when it is implemented at the office. It will enable workers to concentrate on important issues rather than manually fidgeting over common issues. People can get instant replies to common queries via chatbots and self-help trees. Its high time to modernize IT solutions and escalate them to a new level.
Automate daily workflows
ServiceNow digitalises the ordinary IT workflows. ServiceNow takes IT services to the cloud. The cloud offers a single place for the management of different departments. Know the decisions which make the maximum impact. ServiceNow offers detailed reports through which one can gain valuable insights. Old working methodologies will no longer work in the future. Therefore, its high time to implement different strategies and methodologies at work. If the fear of huge expenses is keeping a company away from the implementation of a new ITSM solution, the free resources offered by ServiceNow is enough to dispel such unnecessary myths.
Resolve issues before they arise
A comprehensive troubleshooting report lets one analyse the factors which are the root causes behind the breakdown of service. This auto-detection of problems is not the only capability of ServiceNow. It can also initiate a self-recovery mode to resolve the detected issue. The bots provided by ServiceNow can deliver information to anyone at any time. ServiceNow helps in integrating the latest technology in the project management stage. This enhances the quality of the projects and helps to deliver them before time. Create data-driven decisions to develop better strategies at work.
Solutions to drive IT services according to the ways of the world
Automatically answer common queries via virtual agents. The Now platform makes all IT resources available in a pocket-sized phone. Receive highly insightful reports which can drive an increase in productivity. Remove inefficient tools from the infrastructure of the IT company.
Company Information
Company Name: ServiceNow, Inc.
Company Address: 3260 Jay Street, Santa Clara, CA, USA
Founded in: 2004
Top Features
- Managing HR Services
- Managing Field Services
- Managing Facilities Services
- Managing Legal Services
- Managing Finance Services
- Managing Marketing Service
- Security Operations
- Managing Customer Service
- Application Development
- Service Outages Prevention
- Managing Compliance & Risks
- Modern Employee Experience
- Automated Cost Transparency
- Analyzing Business Services
- Aligning IT Demand