Helpy
Helpy streamlines customer support by consolidating help emails and tickets into a single dashboard, allowing agents to manage inquiries seamlessly. The platform facilitates real-time chat with customers, enhancing engagement. With a private cloud option, businesses retain full control over data security while providing robust self-service resources through a user-friendly help center.
Top Helpy Alternatives
Helpwise
Helpwise simplifies customer communication by consolidating emails, chats, and social media interactions into one manageable platform.
Track-it
Track-It Is an affordable and reliable help desk software, with asset management control.
Plumsail HelpDesk
Plumsail HelpDesk is an advanced ticket management solution integrated with SharePoint Online and Microsoft 365.
SteadyPoint Office Help desk
The SteadyPoint Office Helpdesk app enhances IT support within SharePoint and Office 365 environments.
Astute Agent
Emplifi Fuel transforms social media management by leveraging AI to streamline operations for brands of all sizes.
Cadalys Concierge™
Cadalys Concierge™ is a sophisticated Help Desk Software designed to streamline support for employees, customers, and partners.
Web Tracks
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ServiceWise
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BubbleIQ
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SmarterTrack
It enhances efficiency through automated ticket routing, enables real-time interactions, and facilitates task management, while...
Top Helpy Features
- Integrated email ticket tracking
- Omni-channel inbox support
- Real-time live chat capability
- Self-service help center
- Comprehensive knowledge base
- Private cloud deployment option
- Data control and privacy
- Customizable agent assignment
- Seamless email replies integration
- Fast setup and deployment
- Cross-platform support
- Vendor lock-in avoidance
- Complex integration compatibility
- Secure data management
- Open-source and pro versions
- Hosting flexibility options
- Multi-provider support
- User-friendly dashboard interface
- Heroic customer support experience
- Scalability for growing companies
