SteadyPoint Office Help desk
The SteadyPoint Office Helpdesk app enhances IT support within SharePoint and Office 365 environments. It features a robust ticketing system, enabling users to open tickets via email and manage them seamlessly. With HIPAA compliance and integration with existing Active Directory, it allows effortless user management and communication, improving overall support efficiency.
Top SteadyPoint Office Help desk Alternatives
Track-it
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ServiceNow
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Top SteadyPoint Office Help desk Features
- Seamless Microsoft integration
- ITIL compliance support
- HIPAA compliant ticketing
- Open ticket via email
- User-friendly interface
- Arabic language support
- Mobile responsive design
- External user ticketing access
- Active Directory integration
- Comprehensive service desk tools
- Ticket status notifications
- Customizable ticket workflows
- Feedback loop closure
- Data hosted on SharePoint
- Minimal user setup hassle
- Real-time collaboration features
- Multi-device accessibility
- Automated ticket routing
- Reporting and analytics tools
- Customizable user roles
