Helpwise
Helpwise simplifies customer communication by consolidating emails, chats, and social media interactions into one manageable platform. With automation for repetitive tasks like tagging and replies, teams can respond swiftly. Real-time collaboration, integrations with popular tools, and analytics enhance efficiency, ensuring every customer inquiry is addressed promptly and accurately.
Top Helpwise Alternatives
Plumsail HelpDesk
Plumsail HelpDesk is an advanced ticket management solution integrated with SharePoint Online and Microsoft 365.
Helpy
Helpy streamlines customer support by consolidating help emails and tickets into a single dashboard, allowing agents to manage inquiries seamlessly.
Astute Agent
Emplifi Fuel transforms social media management by leveraging AI to streamline operations for brands of all sizes.
Track-it
Track-It Is an affordable and reliable help desk software, with asset management control.
SteadyPoint Office Help desk
The SteadyPoint Office Helpdesk app enhances IT support within SharePoint and Office 365 environments.
LBi HR HelpDesk
By enhancing HR service delivery and automating workflows, it allows HR teams to focus on...
Cadalys Concierge™
With its intuitive personalized search feature, users can swiftly access relevant information, while the transparent...
ServiceWise
With intuitive ticket management and a customizable self-service portal, users can swiftly find solutions and...
ServiceNow
Participants can navigate structured career paths, receiving tailored guidance to enhance their expertise and thrive...
eCommerce CRM
Its extensive connector library empowers businesses to synchronize customer data effortlessly, enhancing support efficiency and...
ALVAO Service Desk
It seamlessly integrates with Microsoft 365, allowing users to manage requests efficiently through Outlook or...
SmarterTrack
It enhances efficiency through automated ticket routing, enables real-time interactions, and facilitates task management, while...
BubbleIQ
It eliminates tedious emails and spreadsheets, allowing for efficient prioritization and routing of inquiries...
FuseDesk
With automation features, customizable templates, and real-time reporting, it empowers support agents to enhance customer...
Top Helpwise Features
- Automated task assignment
- Real-time collaboration tools
- Unified customer communication channels
- Self-serve help center
- Canned responses for FAQs
- Integration with multiple CRMs
- Customer satisfaction analytics
- Workflow automation rules
- Cross-channel support management
- Internal discussion notes
- Multi-device access
- Custom integration capabilities
- Smart workload distribution
- Live chat engagement tools
- Feedback collection forms
- Shared inbox for teams
- Quick response time SLAs
- Live chat chatbot integration
- Digital brochure creation
- Tracking deal-related communications
Top Helpwise Alternatives
- Plumsail HelpDesk
- Helpy
- Astute Agent
- Track-it
- Web Tracks
- SteadyPoint Office Help desk
- LBi HR HelpDesk
- Cadalys Concierge™
- ServiceWise
- ServiceNow
- eCommerce CRM
- ALVAO Service Desk
- SmarterTrack
- BubbleIQ
- FuseDesk
