Top SuperOffice CRM Alternatives

SuperOffice provides a way to solve all the queries made by consumer and their issues rapidly through call, chat, social media platforms, or email. It implements full time available built-in FAQ libraries that help the customers themselves.  SuperOffice Chat feature enables the users to engage with multiple customers at the same time, solve their queries at once.

All the customer queries are kept and ordered in its CRM database.  With the help of triggering events and notifications, all the consumer queries are responding timely. This fast response time increases customer satisfaction rates. SuperOffice uses macros to automate workflow. Customer-Centre enables the customers to login and sees their request history.

How does SuperOffice help Customers?

A simplified mailing tool sends e-mails to all the contacts in the SuperOffice CRM database. With the help of shared calendars, users can schedule activities and plans. SuperOffice Calendar gets automatically synchronized with the Google Calendar, Microsoft Outlook, etc. Users can save their time by using predesigned templates and letters, which gets updated instantly by just selecting the customer’s address, date, and contact person.

The pocket CRM mobile app allows users to get all the notifications about their customers anytime. The Leadexplorer tool identifies unknown visitors by tracking their actions and computes their participation. It is a simple ad user-friendly solution that also provides configuration tools. Users can also customize the look according to their requirements. SuperOffice CRM allows storing all the data and information in one place. It helps to create a customized and precise targeted list.

It also provides Sales tools that allow reaching the targets with the help of data-driven decisions by working in a structured and effective manner. SuperOffice delivers marketing tools to improve the conversion rates and also helps to form and run successful specialized campaigns.

Conclusion

SuperOffice is a CRM software that is best for mid-sized organizations that enable them to track sales performance and respond quickly to the consumers. This Software is a Service (SaaS) product works on Windows as well as Web-based platforms, which are designed by the purpose of finding and keeping more customer engagements.