Support.com

Support.com

By: Support.com

Support.com is one of the leaders in providing technical support to households and small business enterprises in the U.S. Their team of dedicated tech experts are capable of troubleshooting issues instantly. Moreover, they also offer professional advice in setting up accessories or networks, choosing a device, and other items. The software can control several systems across multiple locations from a single console. Their broad customer pool is proof of their exceptional and ever-present customer service.

Based on 3 Votes
Top Support.com Alternatives
  • Freshdesk
  • Zendesk
  • Groove
  • Help Scout
  • SysAid
  • TeamSupport
  • Samanage
  • LiveZilla
  • Zoho Support
  • HESK
  • Reamaze
  • Deskpro
  • Qminder
  • Issuetrak
  • Desk.com
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Top Support.com Alternatives and Overview

1

Freshdesk

Freshdesk offers a best-in-class help desk solution that helps to give your customers the best support.

By: Freshdesk Inc. From USA
Based on 195 Votes
2

Zendesk

Zendesk is a customer service and support ticket software that helps to build closer relationship with your customers.

By: Zendesk, Inc From USA
Based on 180 Votes
3

Groove

Groove is a simple online help desk software that helps to provide personal support for your customers.

By: Groove Networks, LLC. From USA
Based on 9 Votes
4

Help Scout

Help Scout is a support ticketing system that can be used by various industries: software business, online retailers, and online services.

By: Brightwurks, Inc. From USA
Based on 17 Votes
5

SysAid

SysAid is a help desk software and ticketing system with one service deck.

By: SysAid Technologies Ltd. From USA
Based on 20 Votes
6

TeamSupport

TeamSupport is a business to business customer support and help desk software that helps to improve your customer service.

By: Teamsupport LLC From USA
Based on 67 Votes
7

Samanage

It features service desk, ticket management, service catalog, self-service portal, problem management, change management, knowledge...

By: Samanage Ltd. From USA
8

LiveZilla

It features live chats, ticket system and help desk, real-time visitor monitoring, mobile access, multi-website...

By: LiveZilla GmbH From Germany
Based on 14 Votes
9

Zoho Support

It features scheduled report, cross department reports, contract management, custom ticket templates, role-based access control...

By: Zoho Corporation Pvt. Ltd. From India
10

HESK

It features support ticket submission, staff communication, ticket status, settings management, CMDB, live chat, mobile...

By: Klemen Stirn s.p. From Slovenia
Based on 2 Votes
11

Reamaze

It features embeddable snippets, multi-brand support, unlimited support emails, team presence, social media integration, reporting...

By: Lantirn Incorporated From USA
Based on 9 Votes
12

Deskpro

It features tickets and email, apps and API, live chat, knowledge base and portal, CRM...

By: DeskPRO Ltd. From UK
Based on 31 Votes
13

Qminder

It helps companies digitize their queuing experience with its light-weight helpdesk software...

By: Qminder
Based on 20 Votes
14

Issuetrak

It features workflow and task management, email notifications, organization and group filters, embedded images and...

By: IssueTrak, Inc. From USA
Based on 16 Votes
15

Desk.com

It features case management, multi-channel support, mobile app, self-service support, Desk Connect, open CTI, advanced...

By: salesforce.com, inc. From USA

Support.com Review and Overview

As the name suggests, Support.com provides business support and unbiased advice to businesses. With almost two decades of experiences under the sleeve, Support.com delivers more than 10,000 tech solutions to solve over 5 million tech issues. The company solutions have evolved with the rapidly changing tech industry. All the software and solutions provided are secure, effective, and easy-to-use.  Moreover, a noteworthy clientele that includes several Fortune 500 companies boasts of the exceptional customer service provided by Sopport.com.

Improved Tech Support

Support.com's TechSolutions not only address all the tech needs of individuals and enterprises but are also available round the clock all through the year. The website offers smooth transitions for receiving support via DIY guides, chat, phone, and even virtual house calls. The tech pros are fluent in experience, conversation, and the tools to solve your tech issues. Besides troubleshooting, Support.com's tech executives offer expert advice on the basic set-up, working methodology, and other issues. Besides the omnipresent technical support, Support.com's Guided Path provides step-by-step DIY instructions to solve the technical problems.

All Devices, All Issues, at All Times

Support.com's solutions are compliant on all operating systems, including Android, iOS, macOS, and Windows. The support is available to all devices in connected-homes, including smart TVs, smartphones, computers, wearables, gaming systems, sound systems, home theatres, printers, and network routers. The team can help users to remove a virus, reconnect to the internet, accelerate a slow system, and data migration from one device to another. Furthermore, support is also available for recovering deleted files, install & uninstall software, troubleshoot Wi-Fi, connect an Xbox, and install printer among many others.

Simplifying Business Issues

Support.com's services expand to households and small businesses. In a business environment, Support.com acts like an IT helpdesk functioning remotely to fix any issue in any device. Although the plans suit specific categories of businesses, all policies typically cover multiple employees in many locations from one console. Moreover, customer can cancel their subscription at any time without any charges.

Company Information

Company Name: Support.com