VoiceSage
Transformative contact center software empowers businesses to streamline customer interactions by reducing low-value inbound calls and efficiently pre-screening outbound communications. It enhances customer engagement through rich messaging, SMS, and interactive voice solutions, enabling self-service for payments and logistics, ultimately boosting conversion rates and improving operational efficiency.
Top VoiceSage Alternatives
Knowlarity IVR
The Knowlarity IVR solution automates customer interactions with pre-recorded messages and Text to Speech technology.
HoduCC - Contact Center Software
HoduCC is an advanced contact center software designed to elevate customer interactions and streamline operations.
SAP Service Engagement Center
The SAP Service Engagement Center is a sophisticated contact center software that enhances customer interactions by leveraging AI-driven insights.
Voicebase
Voicebase empowers businesses to quantify customer sentiment and enhance the voice of the customer through advanced voice analytics.
IDT Telecom
Offering innovative contact center solutions, this software empowers businesses to engage with consumers through intelligent interactions.
CDC Software
Empowering contact center agents with real-time customer insights, this software seamlessly integrates telephony systems and CRMs.
CenturyLink Traditional Voice Services
It integrates seamlessly with existing infrastructure, offering features such as call routing, voicemail, and real-time...
Next Caller
It swiftly analyzes call metadata and speech characteristics to verify identities, minimizing false positives and...
Samsung Contact Center Pro
It features skills-based routing, real-time call recording, and extensive reporting capabilities...
Smart PBX
By ensuring seamless connectivity from any location, it eliminates the pitfalls of traditional systems that...
Nexidia Analytics
By mapping customer journeys, it reveals touchpoint inefficiencies and suggests actionable improvements...
True Control Center
It empowers end users with a personalized self-service experience and enables seamless management of incidents...
Squeeze-Me-In
It streamlines communication processes through intuitive interfaces and robust features, ensuring efficient call management and...
Jet Online Call Tracker
By capturing 65% more session-level calls than traditional methods, it enhances customer engagement and optimizes...
Top VoiceSage Features
- Conversational messaging solutions
- Pre-screen outbound calls
- Self-service payment options
- Rich media SMS integration
- Automated customer-journey bots
- Interactive Voice Messaging (IVM)
- Application-to-Person messaging
- Two-way agent-to-customer messaging
- Proactive communication routing
- Targeted marketing campaigns
- Predictive analytics for segmentation
- Cost-effective payment collection
- Hosted payment page integration
- Enhanced customer engagement tools
- Omnichannel communication support
- Customizable automated flows
- Cash-flow management improvements
- Real-time appointment updates
- Low-value call reduction strategies
- Comprehensive transactional event support
