Knowlarity IVR
The Knowlarity IVR solution automates customer interactions with pre-recorded messages and Text to Speech technology. It enhances call handling efficiency through multi-level menus, ensuring personalized experiences. With features like real-time call routing, multilingual support, and 24/7 availability, businesses can streamline operations, reduce wait times, and improve customer satisfaction effectively.
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Top Knowlarity IVR Features
- Automated customer interactions
- Multi-level call routing
- Personalized caller greetings
- Smart plug-n-play integration
- Mobile and landline forwarding
- High call volume handling
- Multilingual support options
- 24x7 customer support
- Real-time call recording
- Call performance analytics
- Customizable call flow
- Unlimited concurrent calls
- Call routing outside working hours
- Brand-specific virtual phone numbers
- Block unwanted callers
- Prioritize critical clients
- Enhanced operational efficiency
- Reduced customer wait times
- Advanced data insights
- Rapid iteration process.
