SP IT Helpdesk
SP IT Helpdesk offers a unified solution for IT support, asset management, and self-service, seamlessly integrated with Microsoft 365. Users can effortlessly submit tickets and access resources through the MyIT portal in Teams or SharePoint. IT staff benefit from a secure portal for organizing activities, while an integrated Power BI Dashboard enhances management visibility.
Top SP IT Helpdesk Alternatives
SimplifyIT
SimplifyIT offers a user-friendly intranet portal designed to streamline everyday tasks for employees.
Support.cc
Support.cc is a robust help desk software designed for small and medium-sized businesses, enabling seamless ticket management, real-time customer interactions via live chat, and self-service through a brandable knowledge base.
RequestTrackerPro
Request Tracker Pro equips businesses with essential tools to enhance customer support efficiency.
TaskFlow
TaskFlow streamlines operations for small to medium-sized companies, enhancing efficiency and productivity.
PROXY Pro
PROXY Pro is an advanced help desk software providing secure, always-on remote access to unattended endpoints without the need for a VPN.
Giant Rocketship
The Giant Rocketship revolutionizes helpdesk operations by automating ticket assignment, scheduling, and workload management within Autotask and ConnectWise Manage.
PointInsight
Tailored for IT services, help desks, and customer support, it automates workflows while enforcing business...
Microsoft 365 Help Desk Ticketing System
This advanced system integrates seamlessly with Microsoft Teams and SharePoint, enabling teams to collaborate effectively...
NITRO Help Desk
It automates service requests, tracking, and fulfillment, enhancing efficiency and reducing costs by up to...
VI Service Desk
Users can build a tailored Service Catalog with diverse management processes, utilize a flexible SLA...
MetaCaseDesk
It features dual portals for support and customers, enabling efficient ticket management and incident reporting...
DataKnowl
With features like an intuitive IVR system, efficient CRM, and a streamlined support ticket system...
MelodyArc CX
Its platform allows seamless transitions between AI and human assistance, ensuring personalized customer interactions...
Desk365
It enables users to submit tickets from various channels and empowers agents with AI-driven automation...
zenquiries
This help desk software streamlines ticket organization, allowing teams to collaboratively address issues...
