Support.cc
Support.cc is a robust help desk software designed for small and medium-sized businesses, enabling seamless ticket management, real-time customer interactions via live chat, and self-service through a brandable knowledge base. With automation features and advanced reporting, it streamlines workflows, enhances customer satisfaction, and ensures efficient issue resolution—all for $14.99/user.
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Top Support.cc Features
- Multi-channel support integration
- Automated ticket routing
- Customizable workflows and triggers
- Brandable knowledge base
- Advanced customer service reports
- Real-time ticket tracking
- Email integration for ticketing
- Support bot automation
- Task assignment and management
- Group categorization of tickets
- Feedback collection and analysis
- CRM integration for user tracking
- Self-service customer support options
- Instant notifications for new tickets
- Access to AI-powered chatbots
- Categorized ticket organization
- Collaboration tools for support teams
- Unlimited ticket history access
- Comprehensive contact management system
- Drag-and-drop workflow builder.
