VCC Live
VCC Live offers a robust call center software solution designed to enhance productivity and automate outbound activities. With features like advanced dialers, real-time monitoring, and seamless integrations, it empowers agents to handle multiple channels and boost customer satisfaction. Ideal for businesses looking to streamline operations and elevate the customer experience.
Top VCC Live Alternatives
CloudAgent
Ozonetel's CloudAgent is a cloud-native call center software designed to enhance contact center operations for businesses of all sizes.
VoIPstudio
This award-winning cloud telephony service empowers businesses with an intuitive call center solution, integrating seamlessly with existing applications and CRMs.
Aloware
Aloware offers a cloud-based Contact Center software that centralizes lead management, calls, and SMS communication.
ProcedureFlow
Transforming dense text into intuitive visual guides, this cloud-based knowledge management software enhances employee onboarding and task execution.
Amazon Connect
Amazon Connect revolutionizes customer service by integrating native AI across all channels, enabling seamless interactions without complex integration.
Parrot Cloud Call Center
Revolutionizing customer interactions, EVS7's cloud-based call center software empowers agents with seamless access to tools for managing inbound and outbound calls.
Inbound Call Center
Its unique supervisory features allow monitoring, whispering, and barging in on calls...
Sales Sling
With intuitive call center software, every call is recorded and easily searchable, enhancing coaching and...
MV Business VoIP
It offers scalable SIP trunking, intuitive video conferencing, and seamless messaging, ensuring superior customer support...
Ameyo
Its features include omnichannel ticket management, conversational AI, and seamless integration for real-time communication...
Quiq Messaging
Seamlessly integrated across multiple communication channels, it enhances customer interactions by automating routine tasks, boosts...
Dialfire
With a remarkably fast predictive dialer, users can connect with up to three times more...
Scorebuddy
By automating routine QA tasks and providing actionable insights, it enhances agent engagement and boosts...
Exelysis Contact Center
With advanced call routing, intelligent distribution, and dynamic queueing, it optimizes agent utilization and enhances...
CallMiner Eureka
With AI-driven analytics, it enhances agent performance, automates quality monitoring, and identifies sentiment nuances, ensuring...
Top VCC Live Features
- Cloud-based contact center
- Omnichannel support
- Real-time activity monitoring
- Customizable KPI dashboards
- Advanced predictive dialer
- Voicemail detection tool
- Automated outreach features
- Interactive voice response
- Skill-based call routing
- Seamless CRM integration
- Agent productivity enhancements
- No-code platform customization
- Rolling monthly contracts
- Multi-channel communication capabilities
- Easy implementation process
- Self-service customization options
- Remote workforce enablement
- Custom metrics creation
- Live dashboards for performance
- Comprehensive AI tools for efficiency
