BOSS Solutions
BOSS Solutions offers a robust platform that seamlessly integrates Help Desk Ticketing, IT Asset Management, and an IT Self-Service Portal, enhancing customer support efficiency. With features like incident management, 811 ticket integration, mobile accessibility, and ArcGIS map integration, it empowers organizations to optimize service delivery and streamline operations effectively.
Top BOSS Solutions Alternatives
Kustomer
Kustomer empowers businesses to cultivate stronger customer relationships by offering an all-encompassing view of client interactions.
Track-It!
Track-It! empowers IT teams with a robust suite of integrated modules, enhancing help desk operations, asset management, and endpoint security.
CRMdesk
This web-based help desk software streamlines customer support by centralizing all inquiries, allowing agents to manage tickets efficiently without the clutter of email.
LogMeIn Rescue by GoTo
LogMeIn Rescue offers powerful remote support capabilities, enabling IT teams to assist users across various platforms, including mobile and desktop devices.
HappyFox
HappyFox is a powerful help desk software that streamlines customer service, IT, and internal support with an advanced ticketing system.
InvGate Service Desk
This no-code help desk software equips IT operations for the future, blending modern agility with enterprise scalability.
Help Scout
Features include automated workflows, integration with popular tools, and a user-friendly interface, streamlining communication...
Help Scout
Users can effortlessly sort, label, and assign messages, ensuring prompt responses without duplicates...
Kayako
It features knowledge base, support center, instant answers, macros, notifications, customer fields, branding, instant insights...
Groove
Its user-friendly shared inbox streamlines team collaboration, allowing for efficient organization and prioritization of requests...
Helpshift
It empowers users through self-service tools, allowing for swift resolutions while freeing agents to tackle...
SherpaDesk
It simplifies ticketing, invoicing, project management, and time tracking into a single platform...
ConnectWise Manage
It safeguards critical business assets, enhancing productivity through automation and centralized IT management, ultimately driving...
Top BOSS Solutions Features
- BOSSDesk AI
- Cloud and on-premise solution
- Help Desk Ticketing System
- Integrated Asset Management
- IT Self-Service Portal
- Mobile ITSM apps
- Comprehensive Service Catalog
- Incident Management capabilities
- Change Management features
- Problem Management tools
- Enterprise-wide IT automation
- 811 One Call Center integration
- Facility Mapping & Annotation
- Alerts and Notifications system
- Virtual maps for marking
- Driving directions for locators
- Optimized for safe digging
- User-friendly interface
- Award-winning customer support
- Flexible deployment options
Top BOSS Solutions Alternatives
- Kustomer
- Track-It!
- CRMdesk
- LogMeIn Rescue by GoTo
- HappyFox
- InvGate Service Desk
- Help Scout
- Mojo Helpdesk
- Help Scout
- OTRS
- Kayako
- Groove
- Helpshift
- SherpaDesk
- ConnectWise Manage
