InvGate Service Desk
This no-code help desk software equips IT operations for the future, blending modern agility with enterprise scalability. With pre-designed functionalities, customizable dashboards, and AI-driven suggestions, agents can prioritize requests and enhance user satisfaction, all while automating processes and integrating with various applications for streamlined service management.
Top InvGate Service Desk Alternatives
LogMeIn Rescue by GoTo
LogMeIn Rescue offers powerful remote support capabilities, enabling IT teams to assist users across various platforms, including mobile and desktop devices.
Mojo Helpdesk
Mojo Helpdesk transforms customer service by centralizing requests in a user-friendly ticket tracking system.
Track-It!
Track-It! empowers IT teams with a robust suite of integrated modules, enhancing help desk operations, asset management, and endpoint security.
OTRS
OTRS streamlines customer service and support operations with its robust platform designed for diverse business units, from IT to HR.
BOSS Solutions
BOSS Solutions offers a robust platform that seamlessly integrates Help Desk Ticketing, IT Asset Management, and an IT Self-Service Portal, enhancing customer support efficiency.
Groove
Groove’s helpdesk software empowers over 2,000 businesses to provide exceptional, personalized customer support.
Kustomer
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SherpaDesk
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CRMdesk
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Pylon
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HappyFox
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Reamaze
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Help Scout
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AzureDesk
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Help Scout
Users can effortlessly sort, label, and assign messages, ensuring prompt responses without duplicates...
Top InvGate Service Desk Features
- No-code configuration options
- Pre-designed functionality templates
- AI-based action suggestions
- Customizable operational dashboards
- Cross-analysis of over 150 metrics
- Integrated self-service portal
- Service catalog integration
- Workflow automation for processes
- Third-party integrations via API
- Incident management and tracking
- User-centric service visibility
- Access to knowledge base
- SLA prioritization for requests
- Automated incident and change management
- Incident linkage to assets
- Historical incident tracking
- Improved agent productivity tools
- Multi-channel support organization
- Customer success team access
- 30-day free trial without credit card.
